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SupportWorld Live

Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.

Patrycja SoberaVP, End User ExperienceUnisys

HDI community enthusiast and Experience Management Evangelist, Patrycja is an award-winning, global delivery leader with 20+ years of experience in Service Desk industry.

Her goal is to share the principles of delivering strong, experience focused customer satisfaction and building lasting relationships to ensure client, shareholder, and wider community success.

Patrycja, mum of two girls (Olivia, 15) and Isla (4) is a passionate Diversity, Equity & Inclusion (DEI) Champion, Council Leader and Lean in Ambassador for EMEA Women in Tech.