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SupportWorld Live

Covering the full spectrum of topics impacting the service and support industry and its people, SupportWorld Live gives you a week's worth of content - surrounded by a vibrant, welcoming community - to solely focus on delivering smarter service and better business outcomes.

Patrycja SoberaVP, End User ExperienceUnisys

Patrycja joined Unisys in 2021 bringing her skillset to the role of Global Vice President, EUX delivery for Digital workplace solutions. She is an award-winning Service Delivery professional with organizational and management skills in building and running high profile teams. With client centricity and experience ethos at the core she continuously challenges the status quo, Patrycja has been recognized as one of HDI’s Top 25 Thought Leaders for 2022. Her past experience includes roles with Getronics, Computacenter, and previous to joining Unisys, Patrycja served as a Global Leader of Service Desks and Remote Desktop Services at Marsh McLennan Companies (MMC) where she dedicated 9 years to enhancing customer experience, centralizing and optimizing service delivery whilst consistently exceeding industry benchmarks. Mum of two girls, Patrycja is a passionate Diversity, Equality & Inclusion champion, she has served as MMC Lean In Ambassador for UK&I and is a member of the Professional Women’s Network, Currently serving as DEI Council Leader for digital workplace solutions, and Lean in Ambassador at Unisys. Active Member of Unisys Mentoring program, coach and Women in Tech leader for EMEA region. Champion and supporter of rising professionals, creator and leader of Lean in circles focusing on developing safe space, support and development-based environment for aspiring women in tech jobs across Unisys.

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