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SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

Vince VasquezConsultant and Bestselling AuthorOomnitza

Vincent Vasquez (Vince) has more than 35 years of experience working in the technology industry in various roles from designing, building and testing products to marketing and selling them. In 2010, Vince founded Crowdstory to offer storytelling and CMO consulting services, with a specialization in the technology industry. Leveraging this experience, and after interviewing 12 leading CIOs, Vince wrote the Amazon bestselling book The Next CIO which describes a new category of application called Enterprise Technology Management to help CIOs realize the aspiration of running an autonomous IT operation.

Vince has an MBA from Stanford University, an MS in Computer Engineering from Carnegie-Mellon University, and a BS in Electrical Engineering and Computer Science from the University of California, Berkeley.