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SupportWorld Live - Schedule Viewer

Covering critical topics across the entire service and support industry and serving the full range of professional needs (from senior management through to the frontline), SupportWorld Live gives you several days in a welcoming, energetic community to focus solely on delivering smarter service and better business outcomes.

Click on session titles for full session descriptions. All times noted are in PT.

Kirk WeislerChief Morale OfficerTeam Dynamics

Kirk Weisler is an expert at creating outrageously cool workplace cultures and high-performance teams. Over the past 19 years, more than 50,000 leaders from organizations like Delta, MAYO Clinic, Johns Hopkins, YUM Brands, Bausch & Lomb, GM, and Coca Cola, have specifically sought Kirk's advice and wisdom on building teams, strengthening leaders, and improving culture. He authored the best-smelling book The Dog Poop Initiative and the semi-sweet best-smeller The Cookie Thief.