Covering critical topics across the entire service and support industry and serving the full range of professional needs (from senior management through to the frontline), SupportWorld Live gives you several days in a welcoming, energetic community to focus solely on delivering smarter service and better business outcomes.
Click on session titles for full session descriptions. All times noted are in PT.
As an advisory consultant, Jason gets to build human connections between processes and technology. His first language is technology but his passion is connecting people.
Jason loves to focus on the customer experience and tends to view every project and solution through a customer lens. This has allowed him to think bigger than the immediate task, achieve better design, and set the foundation for innovation over time.
Jason has volunteered with the HDI Local Chapter Community for years serving at every level from local to regional to national, and currently helps to lead the Virtual Chapter Program, and serves on the Brew City HDI Local Chapter board.