PATRYCJA SOBERA (VP, End User Experience, Unisys)
Davoud Pourhossein (Director of Strategy & Innovation, unisys)
Date: Wednesday, May 1
Time: 10:15 am - 11:15 am
2-day Training + Standard Conference Pass, 3-day Training + Standard Conference Pass, Standard Conference Pass, VIP Access Conference Pass -
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Achieving Service Excellence
Vault Recording: TBD
Audience Level: Fundamental/Intermediate
Unisys is proud to have been an early adopter and leader in experience management, and we're committed champions of experience level agreements (XLAs) and the role they can play in the modern workplace. But experience is so much more than XLAs; it touches every facet of the organization, including any successful organization's most important asset: its people. Employee engagement is the difference between success and failure, no matter what industry you serve. In this session, Patrycja Sober and Davoud Pourhossein will explain how experience management can open up new avenues to connecting your teams an ultimately take your business engagement to new heights.