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SupportWorld Live Schedule 2025

Session 502: The D&D Players Handbook: A Guide to Team Culture

Scott Tilson  (IT Site Support Manager, Jeffco Public Schools)

Erik Albrechtson  (IT Site Support Supervisor, Jeffco Public Schools)

Amie Adams  (IT Site Support Supervisor, Jeffco Public Schools)

Date: Thursday, May 22

Time: 11:30 am - 12:30 pm

Pass Type: 2-day Training + Standard Conference Pass, 3-day Training + Standard Conference Pass, Premium Conference Pass, Standard Conference Pass - Get your pass now!

Track: Leading World-Class Teams

Session Type: Case Study

Vault Recording: TBD

Audience Level: All

Join us for a fun and immersive session where we'll embark on a quest to enhance our IT team culture through the magic of connection and collaboration! Drawing inspiration from the rich world of Dungeons & Dragons, we'll explore how simple initiatives like creating buttons, team building, and conducting meaningful 1:1s can transform our team dynamics.

In this adventure, we'll discuss:
- Creating Buttons: Discover how to design custom "buttons" (both literal and metaphorical) that celebrate achievements, foster recognition, and build camaraderie among team members.

- Team Building: Uncover the importance of team building and how it can strengthen bonds, spark creativity, and boost morale in your team.

- 1:1s: Learn the art of meaningful one-on-one conversations that not only address project updates but also nurture personal connections and career growth.

Through engaging activities and collaborative discussions, we'll equip you with actionable strategies to implement these practices in your own team. Whether you're an experienced adventurer or just beginning your quest in the realm of team culture, this session will provide you with the tools to create a legendary IT environment where everyone feels valued and connected.

Takeaway

Empowerment through Recognition: Learn how creating custom buttons can boost morale and recognize individual and team achievements, fostering a sense of pride and belonging.

Strengthening Connections: Understand the value of social hours as a tool for building relationships, enhancing communication, and encouraging creativity within the team.

Effective 1:1 Engagement: Gain insights into conducting meaningful one-on-one meetings that prioritize personal development, career goals, and open dialogue, leading to stronger individual and team performance.

Practical Implementation: Walk away with practical ideas and frameworks that you can immediately implement in your own IT team to enhance culture and collaboration.

Community Building: Recognize the importance of creating a community within your team that celebrates successes, supports each other, and navigates challenges together.