Covering critical topics across the entire service and support industry and serving the full range of professional needs (from senior management through to the frontline), SupportWorld Live gives you several days in a welcoming, energetic community to focus solely on delivering smarter service and better business outcomes.
Click on session titles for full session descriptions. All times noted are in PT.
Chris Eder is the Technology Support Manager for IGS Energy out of Dublin, OH. He has been with the company since 2007 and part of IT since 2011. Chris holds a bachelor’s in music education, however ended up taking an entry level IT support role with IGS Energy where he learned and grew and now manages an excellent team that provides the best white glove support possible to IGS and its employees. Outside of work Chris loves to spend time with his wife and 3 kids, travel with family and friends, watch Ohio State football games, and relax as often as possible around a firepit.