Jendra has over seven years of experience in ITSM as a product marketer and customer educator. As a product expert, he has been involved in multiple customer education programs to help users get the most out of their ServiceDesk Plus instances and optimize their business operations. Jendra has hosted various presentations, masterclass and thought leadership webinars. He has also authored educational guides on IT major incident management and change management.

Presenting:

• Solution Spotlight Presented by ManageEngine: High-value AI in ServiceDesk Plus: Elevate your ITSM Strategy With Ready-to-Use AI Applications