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SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

Joel KohPrincipal Team Leader, Continuous ImprovementChick-fil-A

Joel Koh started his career at GE Capital in process improvement as a Lean Six Sigma Master Black Belt. Over the last 20 years, he has helped grow and improve companies in the financial services and IT industries. Today, he leads the Continuous Improvement Team at Chick-fil-A's support desk. He has trained hundreds of people including managers and leaders on Lean, Six Sigma, and leadership.