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SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

Tony NorthSenior IT ManagerKing County

Tony is an IT, Cyber Security and HR Industry management leader. Through these areas he has provided sales, professional services, consulting & implementations, conference hosting (emcee), speaking, facilitating, and training/support for customers. Tony helps clients adopt (cloud) technology and improve management operations while increasing revenue in retention or additional services. He is known for being a trusted and candid adviser who is always looking to streamline processes and improve efficiency. As a great start to technology while in the United States Marine Corp, Tony became the first PC Software Trainer at SAFECO Insurance Home Office, at the time one of the largest companies in Seattle. Since then he provided over 150 software implementations for HEAT by iVanti, Magic Solutions by McAfee, HROffice by Ascentis, and Skillsoft. Two of these years, Tony lived in England while spending 11 years traveling internationally providing services to global clients in 26 Countries and 42 United States. After earning his Bachelor of Science degree in Business Operations and Supervision from the University of Phoenix in 2017, he was awarded a Life Time Member of the National Society of Collegiate Scholars.