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Angee Phong is the Global Head of IT Service Desk at SS&C Technologies, the world’s largest hedge fund and private equity administrator. She provides the vision and strategic direction in a multiplatform environment as her team supports 30k+ end users and 20k+ clients. Prior to SS&C, Angee transformed teams at The Walt Disney Company, Bristol-Myers Squibb, First Advantage and PSCU over the course of her 20+ year career. She is extremely passionate about educating, empowering and inspiring not only her team at SS&C but also IT professionals across the industry. Angee truly enjoys developing high performing teams and driving operational excellence. She has been a member of HDI for over 15 years, is a member of the HDI Strategic Advisory Board and former member the HDI Desktop Advisory Board. Her teams have received the HDI Team Award in 2021, 2022 and the HDI Pinnacle of Excellence Award in 2023. Angee holds a B.S. in Movement Studies Exercise Science from East Stroudsburg University and many industry certifications. In her free time she enjoys spending time with family/friends, scuba diving as a certified advance PADI diver, is a paddleboard instructor via World Paddle Association and an avid fossil hunter.