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Greg SankerSpeaker, Author, Senior IT LeaderITSMTransition

Greg Sanker is a former CIO, author, speaker and practitioner helping organizations and people achieve excellence. He is known for practical, been-there-done-that advice, and is again an HDI Top 25 thought leader in Technical Support and Service Management for 2022. He is the author of IT CHANGE MANAGEMENT: A PRACTITIONER'S GUIDE, ITIL4 Change Enablement Guide. He blogs about Excellence in IT Service Management at and leadership and transformation at