CC Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

Michael ThomasAssistant Director, Ed Tech and User ServicesWest Chester University

Michael Thomas: IT professional with 25 years of experience who excels at developing and implementing customer service strategies in fast-paced environments. Extensive experience with IT management and customer service. In-depth understanding of how best practices, Continuous Improvements (CI), and well-trained staff work together to drive technology solutions.