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May 18-22, 2025
MGM Grand
Las Vegas, NV

Speakers 2025

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Michael Thomas, Assistant Director Ed Tech and User Services, West Chester University

IT professional with 25 years of experience who excels at developing and implementing customer service strategies in fast-paced environments. Extensive experience with IT management and customer service. In-depth understanding of how best practices, Continuous Improvements (CI), and well-trained staff work together to drive technology solutions.

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