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Support World Live

SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

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All Sessions Speakers My Schedule
M

Montague, Gina

Title: Support Services Manager

Company: Infinite Campus

N

North, Tony

Title: Senior IT Manager

Company: King County

O

OFlahavan, Leslie

Title: Owner

Company: E-WRITE

Orr, Anthony

Title: Solution Director

Company: SDI Presence

P

Paskel, Stephen

Title: President

Company: CMIT Solutions of Biltmore

Patel, Payal

Title: Senior Director - Solution Engineering

Company: Freshworks

Pelley, Teresa

Title: Service Desk Team Lead

Company: PSCU

Pourhossein, Davoud

Title: Director of Strategy & Innovation

Company: unisys

Pradel, George

Title: Sr Solutions Engineer

Company: BeyondTrust

R

Rabold, Doug

Title: Chief Experience Officer

Company: Bold Ray Consulting

Ramakrishnan, Kumaravel

Title: Director of Marketing, ITSM

Company: Manage Engine

Ricucci, Evan

Title: Director of Agricultural Lending Support

Company: Farm Credit Mid-America

Rogers, Vicki

Title: Director of Service Management

Company: Georgia Institute of Technology

Rubino, Gianmarco

Title: Product Director

Company: HaloITSM

Rumburg, Jeff

Title: Managing Partner

Company: MetricNet, LLC

Runyon, Vickie

Title: Knowledge Manager

Company: Compeer Financial

S

Sanker, Greg

Title: HDI Business Associate and Owner

Scheele, Kyle

Title: Accidental TikToker (3M+ Followers!)

Sichel, Mark

Title: Head of Sales, North America, SymphonyAI

Company: SymphonyAI

Singh, JT

Title: Senior Associate Vice President/CIO

Company: West Chester University

Smith, Janice

Title: Director of Enterprise Services Support

Company: Farm Credit Mid-America

SOBERA, PATRYCJA

Title: VP, End User Experience

Company: Unisys

Streets, Josh

Title: HDI Business Associate and Founder

Company: Scoreboard Group

T

Tedder, Doug

Title: Principal Consultant

Company: Tedder Consulting LLC

Thomas, Michael

Title: Assistant Director, Ed Tech and User Services

Company: West Chester University