CC Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Support World Live

SupportWorld Live Schedule 2024

HDI's SupportWorld Live provides inspirational sessions that matter to you, with high-quality speakers and more practitioner-led case studies than ever, this conference is sure to educate and inspire you.

You can find specific sessions by checking the conference tracks and/or conference pass types on the left hand side below. Check back frequently, information is added weekly! Click on session titles for full session descriptions. All times noted are in MST.

Sign In Create Account Export | Need Help?
All Sessions Speakers My Schedule
G

Graf, Andrew

Title: Chief Product Officer

Company: TeamDynamix

Gregorio, Donna

Title: Department Head, IT

Company: The MITRE Corporation

H

Hanson, Michael

Title: VP, IT Service Desk Operations

Company: PSCU

Hoffmann, Glen

Title: Sr. Business Process Consultant / Team Lead

Company: Computer Design & Integration

Hoffmann, Julie

Title: Assistant Director, IT Help Desk

Company: Butler University

Hohbein, Adam

Title: Support Center Manager

Company: Ameritas

J

Jackman, Melissa

Title: Director, IT Service and Support Management

Company: Duquesne University

Jacoby, Darryl

Title: Group Supervisor, Help Desk & Desktop Services

Company: Johns Hopkins University Applied Physics Lab

Javorsky, Wade

Title: Director of IT Operations

Company: Butler University

Jensen, Jeff

Title: Founder and Principal

Company: I Train IT Leaders LLC

K

Karley, Quinn

Title: Support Lead IV

Company: Rochester Institute of Technology

Katsouros, Mark

Title: Senior Director, Engineering and Operations

Company: Duquesne University

Koh, Joel

Title: Principal Team Leader, Continuous Improvement

Company: Chick-fil-A

Kuntz, Emma

Title: Virtual Agent Product Manager

Company: Boeing

L

Landauer, Julia

Title: NASCAR 2-Time Champion and Motivational Speaker

Company: NASCAR

Lawes, Tim

Title: Senior Director, Technical Sales

Company: SymphonyAI

Lawrence, Kristi

Title: IT Support Leader

Company: Tyler Technologies

Lipusch, Jeremy

Title: Healthcare Account Executive

Company: TEKsystems

Lukken, Laurie

Title: Senior Solution Center Manager

Company: NFM

M

Macdermid, Katrina

Title: Co-founder & Director

Company: HIT Global

McGuire, Rocky

Title: Head of North America - Service Desk

Company: Unisys

McMahon, Tom

Title: IT Manager

Company: Ulta Beauty

Mims, Ric

Title: Consultant

Company: SDI Presence, LLC

Monroe, Deborah

Title: CEO

Company: Ignite Achievements Int'l

Montague, Gina

Title: Support Services Manager

Company: Infinite Campus